Layamon Associates is a small team of consultants and interim managers with experience of working in the Private and Public sectors in fields as diverse as telecoms, research, service delivery and engineering - both in the UK and overseas
We aim to support small and medium-sized enterprises in changing to meet the demands of today's new markets and technologies
We are looking to come up with innovative and practical solutions and - if possible - to stay with you to make our ideas happen. Our approach is 'task centred'; we are interested in what works and we have a reserve of in-depth line management and board experience to draw upon.
Some aspects of our thinking are unconventional. We believe that certain words in common use tend to obscure a practical approach to business improvement:
- 'Culture' - talking about the culture of a business tends to mask important deficiences. It may be that there is an underlying attitude problem towards the customers or in the treatment of employees but this is more readily addressed by identifying specific problems in the approach of individuals or teams. Company-wide campaigns, aimed at talking everybody into changing their attitudes, rarely work
- 'Communications' - surveys of company employees generally show that communication throughout a business is unsatisfactory or insufficient. Despite this, many individuals are overwhelmed with electronic communication and spend much of their day dealing with it. This often leads to the use of 'bunker mentality' as an expression to describe people and departments trapped by the workload involved in handling electronic communication and hence restricted in the time they have available to work effectively with other individuals and departments across the business. Solving these problems is not easy. Getting the correct balance between sitting in front of computer screen and working creatively with colleagues is a challenge - particularly as working in front of a screen is the preferred option for many.
Changing businesses for the better isn't easy. It's what your managers are trying to do all the time. We don't believe that there are simple solutions to your problems, so we come prepared to help you to find the most effective solutions and make them happen.
Layamon Associates is an Approved Supplier for Business Link